# Mobile

### **Tips 1** 

* You can configure the consent period in the json, in the information block

  "consentDurationInMonths": "6

  NB. If you do not configure it, the duration of the consent is set by default to 13 months

### **Tips 2**

* You can force a re-display of the Privacy Center, using the Reset Registration feature, again in the Information Block:

  &#x20;"resetSave": "1<br>

*N.B : Reset Save will delete the backup, so it is safer to use. Major changes are mainly used when adding a new supplier or a new category.*

### **Tips 3**

* If you change something in the cmp and want to ask all users for their consent again:

  &#x20;"Significant changes": "true

### **Tips 4**

* You can change the default position of the buttons: their computing must call this method \[TCMobilePrivacy sharedInstance]. switchDefaultState = NO

### **Tips 5**

* Be careful to respect the categories and supplier IDs as displayed on the interface

* Categories and vendor IDs are specified in the json (if json is used) or directly hardcoded (for clients who create their own user interface)

* This is necessary to correctly feed the dashboards

### **Tips 6**

* Depending on the operating system, you may see messages such as HTTP connection failure or
*

```
<figure><img src="https://1613709692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0zW0zvGDZaiNuIFweCtu%2Fuploads%2F2R5STzCLOnyrHvsr2E0R%2FSDKTIP6.png?alt=media&#x26;token=d55fde42-51c1-4fca-bd05-ceba091ed624" alt=""><figcaption></figcaption></figure>
```

* There can be 3 possibilities:
  * Either by trying to call the wrong container
  * Or the container has not yet been created.
  * The json is not hosted on our CDN

Please check these 3 possibilities before going any further.

### **Tips 7**

* No statistics?
  * IT probably made an error on the Privacy ID or Site ID
  * The cmp is correctly displayed and configured, but nothing is displayed in the dashboards
* Problem of consistency of statistics?
  * At least 1 function is missing (see the banner, most of the time)
  * Check with your IT department for each callback