> For the complete documentation index, see [llms.txt](https://community.commandersact.com/customer-success/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://community.commandersact.com/customer-success/inspiration/customer-cycle/customers-acquisition/identify-your-visitors-with-your-crm.md).

# Identify your visitors with your CRM

<figure><img src="/files/n1jIt7pHZRcTYC05u3CZ" alt=""><figcaption></figcaption></figure>

## Objective :

* Enrichment of navigation data by integrating CRM data.

## Description :

* Enrich the profile of an identified visitor with data from my CRM before sending it to my partner.

## How it works

1. Implementation of a CRM flow to our platform&#x20;
2. Activation of the identity resolution module and reconciliation of the CRM and WEB&#x20;
3. Segmentation of the audience.&#x20;
4. Activation and customisation of the destination.

<figure><img src="/files/HYnD5sC9Z6KNGY2NRGZi" alt=""><figcaption></figcaption></figure>

## Download :&#x20;

{% file src="/files/LmAqfhnIE3NdpdmlIFs7" %}

## **Need to be recontacted :** [**Click here**](https://www.commandersact.com/fr/contact/)


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