Identify your visitors

Suggest entering a loyalty card or email address on the first visit to identify the visitor in the Commanders Act X platform when revisiting

Objective :

• Identify your visitors.

Description :

• I want to identify visitors to my website in order to reconcile online and offline behaviours and offer them more tailored services.

How it works

1. I use Commanders Act X TMS functionality to drop and collect a popin to collect the loyalty card number and/or email of my web visitors

2. Via the Data functionality, I configure and deploy my inbound/outbound feeds to enrich the similarity profiles.

3. I segment my audience and activate my profiles thanks to the ready-made destinations.

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12 - Use_Case-Connaissance-Customer Experience-EN.pdf

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