> For the complete documentation index, see [llms.txt](https://community.commandersact.com/customer-success/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://community.commandersact.com/customer-success/inspiration/customer-cycle/customers-knowledge/identify-your-visitors.md).

# Identify your visitors

<figure><img src="/files/V5a8MTuuAVB3bhbDgGxd" alt=""><figcaption></figcaption></figure>

## Objective :

* Identify your visitors.

## Description :

* I want to identify visitors to my website in order to reconcile online and offline behaviours and offer them more tailored services.

## How it works

1. I use Commanders Act X TMS functionality to drop and collect a popin to collect the loyalty card number and/or email of my web visitors&#x20;
2. Via the Data functionality, I configure and deploy my inbound/outbound feeds to enrich the similarity profiles.&#x20;
3. I segment my audience and activate my profiles thanks to the ready-made destinations.

<figure><img src="/files/BpOreNgbuK5sfKddtk1D" alt=""><figcaption></figcaption></figure>

## Download :&#x20;

{% file src="/files/ax0SvtwyHahx86pD3Rdv" %}

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