> For the complete documentation index, see [llms.txt](https://community.commandersact.com/customer-success/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://community.commandersact.com/customer-success/inspiration/customer-cycle/customers-knowledge/identify-your-visitors.md).

# Identify your visitors

Suggest entering a loyalty card or email address on the first visit to identify the visitor in the Commanders Act X platform when revisiting

<figure><img src="https://1613709692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0zW0zvGDZaiNuIFweCtu%2Fuploads%2FGDoFQ3LQyKFEK7nVJm7a%2Fstars4.png?alt=media&amp;token=91d81378-09dc-4699-81b7-1fbf97756249" alt=""><figcaption></figcaption></figure>

## Objective :

* Identify your visitors.

## Description :

* I want to identify visitors to my website in order to reconcile online and offline behaviours and offer them more tailored services.

## How it works

1. I use Commanders Act X TMS functionality to drop and collect a popin to collect the loyalty card number and/or email of my web visitors&#x20;
2. Via the Data functionality, I configure and deploy my inbound/outbound feeds to enrich the similarity profiles.&#x20;
3. I segment my audience and activate my profiles thanks to the ready-made destinations.

<figure><img src="https://1613709692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0zW0zvGDZaiNuIFweCtu%2Fuploads%2FxGNkAi26iCdZTQycvKIU%2FUC12-Chart.png?alt=media&amp;token=c60e1f29-02e6-4352-9677-ae28a0abd515" alt=""><figcaption></figcaption></figure>

## Download :&#x20;

{% file src="/files/ax0SvtwyHahx86pD3Rdv" %}

## **Need to be recontacted :** [**Click here**](https://www.commandersact.com/fr/contact/)