Unsurprisingly, the customer journeys are very rich, the channels and media partners are more and more numerous. So how do you gain height and identify the information that will allow you to understand and make the right decisions? We suggest you zoom in on the key contact points. The 'Contributive Analysis' report is a playground where the different channels and partners work as a team. Like a competition, each element plays a well-defined role. We tend to favor the 'last touch' but in order for it to be able to finalize, it needs others to prepare the ground for it upstream. What leverage makes it possible to initiate new journeys, the one that attracts new customers? Between the start and the end of the journey, which channel/ partner ensures that the user comes back and does not forget the message? You might expect this to be retargeting, but you might just be surprised!