# Banner optimisation

### 1. Business value: Turn constraints into opportunities

Consent management is no longer just a legal obligation (GDPR, ePrivacy), it is a strategic lever for your digital performance.

* **Data quality**: An optimised banner reduces consent decline, ensuring reliable data for conversion measurement and targeting.
* **Trust and brand image**: A transparent and reassuring experience promotes data protection as a competitive advantage.
* **Reduced friction**: Ergonomic design facilitates decision-making and improves the overall user experience.

### 2. Implementation methodology

#### Step A: Design and Ergonomics (Mobile Focus)

With over 60% of visits coming from smartphones, mobile display is critical.

* **Compact format**: Opt for a footer that takes up 20-25% of the screen height so as not to block navigation.
* **Touch areas**: Ensure that buttons are at least 44px in size to avoid clicking errors.
* **Accessibility**: Maintain a contrast ratio of 4.5:1 (RGAA/WCAG standards) for text and buttons.

#### Step B: Fairness and visual hierarchy

To be compliant (particularly with CNIL recommendations), choices must be fair.

* **Equal visibility**: The ‘Accept all’, ‘Reject all’ and “Customise” buttons must have the same level of visibility.
* **Ban ‘dark patterns’:** Do not make the ‘Accept’ button brightly coloured while making the ‘Reject’ button dull or discreet.
* **Explicit wording**: Use clear actions such as ‘Accept all’ instead of ambiguous terms such as “OK” or ‘Continue’.

#### Step C: Message and Transparency

Text content is crucial for user engagement.

* **Simplicity:** Avoid legal jargon (e.g., ‘third-party cookies,’ ‘legitimate purposes’) in favour of educational phrases.
* **Reversibility:** Clearly state that the user can change their choices at any time.
* **Positive tone**: Highlight benefits such as personalisation of the experience rather than using anxiety-inducing language.

#### **Step D: Optimising the consent rate**

Use Platform X's technical levers to refine your performance.

* **A/B Testing**: Test one variable at a time (wording, colour or location) to identify the best-performing variant.
* **Reactivation**: Configure follow-up scenarios for users who have not made a choice (‘no-choice’) after a certain period of time.
* **Google Consent Mode**: Enable this mode to continue measuring conversions via Google Ads/Analytics even if cookies are refused.

### 3. Measurement and Monitoring (KPIs)

Regularly analyse your performance via Commanders Act dashboards.

* **Opt-in/refusal/no-choice rate**: Track changes after each design or wording modification.
* **Segmentation by device**: Identify whether friction is higher on mobile than on desktop.
* **Realtime Cookie Scanner:** Use this tool to monitor in real time that cookies are not placed before consent is given, ensuring ongoing compliance.

### 4. Additional resources

To further develop your strategy and discover concrete examples of compliant design and wording, we invite you to consult our comprehensive guide.

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### Need help optimising your CMP?

Our experts will help you optimise your banners and configure accessibility settings to maximise your performance. **Contact our support team**: <support@commandersact.com>
