Global TrustCommander settings.

TRUST > Options.

Only administrators can view and change these account configurations.

Account Default Configuration

Default optout / optin

Example optout per default configuration with IAB support.

This setting allows you to handle how tags should be handled in case no consent was yet provided by a user.


Your tags are not loaded when a user visits your site. They will be fired when the user continues browsing, unless they refuse cookies beforehand.

With the General Data Protection Regulation (GDPR), this is the default setting you should choose.


Your tags are loaded when a user visits your site. They are only disabled if the user explicitly refuses cookies.

This setting is not compatible with the General Data Protection Regulation (GDPR).

By default, accounts are configured in optout mode since it is the most popular and is GDPR compliant.

IAB TCF compliancy

This option enables the IAB TCF 2.0 framework for your account. This will enable IAB TCF 2.0 banner, categories and vendors.

This option enables the Additional Consent Mode (ACM) for Google Ad Technology Providers (ATP) for your account. This will enable Google ACM vendor management in the Categories & Tags section and extends the IAB TCF API according to the ACM specification.

Vendor management

This option activates vendors. This will enable vendor management options in the Categories & Tags section and enables a vendor management screen in your privacy centers that allows users to manage consent per vendor (requires re-deployment or banners).


This option allows to select country codes (e.g. fr for French) that are used to localise the cookie notice of the cookie scanner feature. It is possible to add default country codes by clicking in the white area and selecting a country code from the dropdown. Additionally custom country codes can be added by clicking in the white area and typing the custom country code. The custom country code is saved after pressing Enter.

It is recommended to use the default country codes listed in the auto-complete dropdown. This allows to localise the cookie notice based on language settings of browsers.

Consent Export Options

The option "Consent storage duration in database" allows to set a duration (in month) the consent data is stored in the consent database (which is used to proof consent). Be careful when changing the setting to not loose old consents by accident! You will be shown a prompt after changing the value to confirm the new duration. The maximum storage duration is 13 month. In case you need a longer storage duration, please contact your Commanders Act support or consultant.

Additionally you can download the raw consent data of your TrustCommander account in this panel. In case vendors are activated for the account it is possible to include vendor optins in the export by switching the "Include Vendors in Export" toggle. This will increase export size considerably.

The export includes following fields:




ID of the hit.


ID of the TagCommander container that installed the privacy banner that initiated the consent hit.


ID of the privacy banner that initiated the consent hit.


Version of the privacy banner at the time the consent hit was initiated.


Consent categories that were accepted in the privacy center.


ID of the consent (hashed).


Timestamp of the consent hit.


Action that initiated the hit.

  • V: View of the banner

  • 1: Opt-In click

  • 0: Opt-out click

  • -1: User refused all consent (only on deprecated version 1.0)


Type of action that generated the hit.

Ex of possible values:

  • banner : click in the banner

  • pc : action in the privacy center


device type identifier (1=phone, 2=tablet, 3=desktop, 0=other)

Privacy Cookie Name, Separator and Subdomain

These settings allow you to modify the default name, separator and subdomain of your privacy cookie.

Changing the cookie name, separator or subdomain can have unwanted side-effects depending on your TrustCommander setup. Please contact your Commanders Act consultant or support before applying changes.