> For the complete documentation index, see [llms.txt](https://community.commandersact.com/tagcommander/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://community.commandersact.com/tagcommander/user-manual/tagperformance/troubleshooting.md).

# Troubleshooting

If you notice that a tag is slowing down your pages, please try the following:

* Have the tag load after the **DOM Loaded** event. Caution: not all tags are compatible with this method and the more you delay a tag’s execution the more you loose data in your reports.

This code block allows calling a tag during the **DOM Loaded** event:

tC\_ready = function(){

// Code du tag

}

if (window\.addEventListener)

window\.addEventListener(‘load’, tC\_ready, false)

else if (window\.attachEvent)

window\.attachEvent(‘onload’, tC\_ready)

* Get in touch with the tag’s editor and request they improve their tag in terms of size or server response. Note: it is possible to include the tag’s JavaScript file in the Commanders Act container while on the “EDIT” tab from the TagCommander interface.

![](/files/-LqejtB_ozwuw14dlUiv)

* Sample the tag from the “**RULES**” tab from the TagCommander interface. This will improve the average loading time of your site’s pages.

![](/files/-Lqek4nqH6ExYhDq-dm1)

* Shifting the tag’s execution order from the “GENERATION” (1) tab from the TagCommander interface (place the one taking longer to load at the end of the queue).

![](/files/-LqekBb-sunYtLOE03uz)

* Use a timeout on your tags from the “GENERATION” (1) tab from the TagCommander interface. This feature interrupts the tag’s execution if it takes too long to load.

![](/files/-LqekIv7oncZK0BpMmjm)

* Deactivate the tag from the “GENERATION” (1) tab from the TagCommander interface (1)

![](/files/-LqekNnvr0_kQ6751uow)

* Use your tag in a **serverside** configuration (this entails activating an **additional** module from the TagCommander product, please contact your account manager or our Support Department for further information). Caution: not all tags are compatible with this method.

For more detailed information on how to set up these methods, please contact our Support Department (<support@commandersact.com>).