Anticipate & be proactive. Detect your customer visitors likely to cancel an online subscription by analysing their browsing behaviour on your websites and mobile applications. Trigger anti-churn mark
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Preventing customer churn
I would like to use the browsing behaviour on my site to detect my visitors at risk of churn and implement retention actions.
I configure the Commanders Act X TMS to collect the browsing behaviour of my visitors.
I segment my audience based on browsing behaviour. (e.g.: on people who have viewed the general sales conditions...)
I set my destinations and activate my audience on the channel of my choice.
