Mobile

Do you offer video content on your site? Remember to activate our mask template when your banner is loaded to block content if consent is refused.

Tips 1

• You can configure the consent period in the json, in the information block

  "consentDurationInMonths": "6

  NB. If you do not configure it, the duration of the consent is set by default to 13 months

Tips 2

• You can force a re-display of the Privacy Center, using the Reset Registration feature, again in the Information Block:

  "resetSave": "1

N.B : Reset Save will delete the backup, so it is safer to use. Major changes are mainly used when adding a new supplier or a new category.

Tips 3

• If you change something in the cmp and want to ask all users for their consent again:

  "Significant changes": "true

Tips 4

• You can change the default position of the buttons: their computing must call this method [TCMobilePrivacy sharedInstance]. switchDefaultState = NO

Tips 5

• Be careful to respect the categories and supplier IDs as displayed on the interface

• Categories and vendor IDs are specified in the json (if json is used) or directly hardcoded (for clients who create their own user interface)

• This is necessary to correctly feed the dashboards

Tips 6

• Depending on the operating system, you may see messages such as HTTP connection failure or

• 
• There can be 3 possibilities:

  • Either by trying to call the wrong container

  • Or the container has not yet been created.

  • The json is not hosted on our CDN

Please check these 3 possibilities before going any further.

Tips 7

• No statistics?

  • IT probably made an error on the Privacy ID or Site ID

  • The cmp is correctly displayed and configured, but nothing is displayed in the dashboards

• Problem of consistency of statistics?

  • At least 1 function is missing (see the banner, most of the time)

  • Check with your IT department for each callback