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Incentive to share customers' experience and rating

Use case description

🎯 Goal:
Encourage customers to share their customer experience and give some feedbacks about products or services bought.
Target customers who bought without contacting the customer service and send them a communication.
🔧 Complexity: 2/5
💰 ROI: Medium

Use case setup

Step 1: create a segment ‘have an order in the last 2 weeks and didn’t contact the customer support’
Step 2: create a stream to send users in segment previously created to an emailing solution