> For the complete documentation index, see [llms.txt](https://community.commandersact.com/adloop/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://community.commandersact.com/adloop/what-could-be-the-reason-for-your-unsuccessful-data-source-connection.md).

# What could be the reason for your unsuccessful data source connection?

> Here are a few examples for what could be the possible reason for you unsuccessful data source connection.

1. **Did you try to connect an advertising account?**

It’s a common mistake that you are trying to connect a personal account not an advertising account so first make sure that the account you are trying to connect is not your personal one.

1. **Do you have the correct rights to connect your account?**

Before you try to connect a data source please make sure that you have the correct authorisation to make such connection with you advertising platform. This is a crucial condition that needs to be met for the connection.

1. **Did you try to the connect address that is linked to the account you are trying to connect?**

Sometimes email addresses and accounts can be mixed up so please make sure to connect your account with it’s correct email address.

1. **Are you added as a ‘resources’ on the advertising platform (specific to Meta)?**

This is a Meta specific condition but you must have the ‘resources’ status in Facebook Ads Manager to be able to connect your account.


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